How Our Terms and Privacy Policy Work
Newpkl's terms of service set out how your account works, what you're responsible for, and what happens if something in a transaction needs a closer look. Access to the platform depends on your local law and the eligible regions we can serve — we don't claim
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coverage anywhere it isn't allowed, and we ask you to check your own region's rules before you open an account. Our privacy policy covers what we collect when you register, verify your account, or send a bKash, Nagad, Rocket payment: your name, contact details, and the
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transaction reference your wallet app generates. We use those details to confirm it's really you moving money, to match a deposit to your account balance, and to look into a payment dispute if one comes up. We don't sell your data to third parties, and we
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only share it with a payment partner when it's needed to complete or verify a transaction. If our terms change — a new clause on withdrawals, an update to how we handle a Rocket transfer, or a tweak to account verification — we post the update
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on this page rather than emailing every account holder individually, so it's worth a look back here now and then. Any dispute about your account, a transaction, or how we've applied a policy goes through our support desk first, before anything more formal.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.