How We Collect and Use Your Information
Newpkl collects account details when you register — email, phone number and date of birth for age verification. We log deposit and withdrawal requests to maintain your transaction history and prevent duplicate payments. Each bKash, Nagad or Rocket deposit records the amount, timestamp and transaction reference
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in your account statement. We use your email and phone number to send login codes, payment confirmations and account security alerts. We do not sell or share your contact details with third parties for marketing purposes. Device information like IP address and browser type is logged
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for security screening and fraud prevention. Cookies track your session to keep you logged in and remember language preferences. Game session data — which tables or slots you opened, bet amounts and round outcomes — is stored to calculate your account balance and comply with our
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operational record-keeping obligations. Support chat transcripts are archived when you contact us about a payment issue or account query. We retain withdrawal verification documents for the period required by our payment processors. If you close your account, we keep minimal transaction records for the retention period
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required by our financial service partners, then delete personally identifiable details. Access to player data is limited to authorized staff who handle payments, account security and support requests. All data is stored on secure servers with encryption for sensitive fields like phone numbers and transaction references.
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This policy applies to users in eligible regions where local law permits online account services.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.